Introduction

Meerath LLC ("Meerath," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at meerath.com and use our digital legacy planning platform (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

We collect several types of information from and about users of our Service, including:

Personal Information

Contact Information: Name, email address, mailing address, phone number
Account Information: Username, password, account preferences
Financial Information: Payment details, billing address, transaction history
Identity Verification Information: Government-issued identification, date of birth
Profile Information: Profile photos, biographical information, family relationships

Digital Asset Information

Asset Inventory: Lists of digital and physical assets you choose to include
Document Contents: Wills, directives, and other documents you create or upload
Beneficiary Information: Contact details for your designated heirs and executors

Technical Information

Usage Data: How you interact with our Service
Device Information: IP address, browser type, operating system, device identifiers
Location Data: General location based on IP address
Cookies and Similar Technologies: As detailed in our Cookie Policy

How We Collect Information

We collect information through:

Direct Interactions: Information you provide when creating an account, filling forms, uploading documents, or communicating with us
Automated Technologies: When you navigate our website, we automatically collect technical information
Third Parties: We may receive information about you from service providers, partners, or publicly available sources

How We Use Your Information

We use your information for various purposes, including to:

Provide, maintain, and improve our Service
Process transactions and send related information
Create and maintain your account
Respond to your inquiries and provide customer support
Send administrative and service-related communications
With your consent, send marketing communications
Personalize your experience and deliver content relevant to your interests
Monitor and analyze usage patterns and trends
Protect against, identify, and prevent fraud and other illegal activity
Comply with legal obligations
Execute the terms of service

Legal Basis for Processing (GDPR)

Under the EU General Data Protection Regulation (GDPR), we process your personal information based on the following legal grounds:

Contract: Processing necessary for the performance of our contract with you
Legitimate Interests: Processing necessary for our legitimate interests, provided these interests don't override your fundamental rights
Legal Obligation: Processing necessary to comply with legal requirements
Consent: Processing based on your specific consent

How We Share Your Information

We may share your information with:

Service Providers: Third parties that perform services on our behalf (payment processing, hosting, analytics, customer service)
Authorized Third Parties: Individuals you designate as executors, heirs, or other roles within our platform, according to your settings
Business Partners: Trusted companies with whom we partner to offer joint services
Legal and Regulatory Authorities: When required by law, court order, or governmental regulation
Corporate Transactions: In connection with a merger, acquisition, reorganization, or sale of assets

We may use third-party services including:

Supabase: For secure database management
Resend: For email communications
Stripe: For payment processing

Each of these services has their own privacy policies that govern how they process your information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

End-to-end encryption for sensitive data
Regular security assessments and penetration testing
Strict access controls and authentication requirements
Staff training on data protection and security
Secure data centers with physical security measures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

For the duration of your account with us
As needed to provide you with the Services
As necessary to comply with legal obligations
As needed to resolve disputes and enforce our agreements

When personal information is no longer needed, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

For EU/EEA Residents (GDPR)

Access: Right to request copies of your personal information
Rectification: Right to correct inaccurate information
Erasure: Right to request deletion of your information
Restriction: Right to request limitation of processing
Data Portability: Right to receive your information in a structured format
Objection: Right to object to processing
Automated Decision-Making: Right not to be subject to decisions based solely on automated processing

For California Residents (CCPA/CPRA)

Right to Know: Information about personal information collected, used, and shared
Right to Delete: Request deletion of personal information
Right to Correct: Request correction of inaccurate personal information
Right to Opt-Out: Opt-out of the sale or sharing of personal information
Right to Limit: Limit use and disclosure of sensitive personal information
Non-Discrimination: Freedom from discrimination for exercising these rights

To exercise any of these rights, please contact us at privacy@meerath.com. We may need to verify your identity before fulfilling your request.

International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. When we transfer personal information internationally, we implement appropriate safeguards in accordance with applicable law, including:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions by the European Commission
Other lawful transfer mechanisms

Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us at privacy@meerath.com. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. For significant changes, we will provide a more prominent notice, which may include email notification to account holders. Your continued use of the Service after any changes indicates your acceptance of the revised Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@meerath.com
Address: Meerath LLC, Gran Vía 28, Madrid, Spain, 28013

Complaints

If you have a complaint about our use of your information, we encourage you to contact us directly. However, you also have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.